To provide a reliable and great trading experience for our users, scheduled maintenance on MT4 and MT5 will take place from Date: Saturday, 14 March 2026Time: 09:00 am - 06:59 pm (Platform time) * The specific completion time might vary based on the situation. How Will It Affect You?During these maintenance periods, you may experience temporary access limitations to your accounts or trading services, including placing trades. We recommend that you review your account and strategy settings in advance.If you have any questions, feel free to reach out to your account manager or the support team.
Effective Sunday, 08 March 2026, RADEX MARKETS’ platform time for MetaTrader 4/5 server time will be adjusted from GMT+2 to GMT+3. How will this affect my trades? After the markets open on 08 March 2026, RADEX MARKETS’ platform time for MetaTrader 4/5 will be GMT+3. Contracts will roll over at 12:00 AM as usual, which will be the time below in the other time zones: - AEST 08:00 - GMT 21:00 How will this affect EAs? If you use EA (Auto-trading) or any other algorithmic trading system, the change of platform time will affect your trades. Please confirm if you need to manually adjust the time on your EAs.
Following our previous notice regarding the temporary adjustment to trading conditions for Gold and Silver, we would like to inform all our clients that the margin will be adjusted back to the original requirement shortly. Effective immediately: The margin requirements for Gold (XAUUSD, XAUUSD.ra, XAUUSD.o) and Silver (XAGUSD, XAGUSD.ra) have now been restored to the original margin requirement. While trading conditions have returned to normal, please note that the market environment remains volatile due to ongoing geopolitical uncertainties. Sudden price fluctuations may still occur. We encourage you to review your open positions, pending orders, and overall account exposure carefully and ensure appropriate risk management measures are in place. If you have any questions or require assistance, please do not hesitate to contact our support team.
Due to recent geopolitical developments and heightened market volatility surrounding the situation in the Middle East, we anticipate the possibility of significant price movements in the Gold market. As a precaution to help safeguard client accounts during this period, we will be implementing a temporary adjustment to the trading conditions for Gold. Effective immediately: The margin requirement for Gold (XAUUSD, XAUUSD.ra, XAUUSD.o) Silver (XAGUSD, XAGUSD.ra) will be adjusted to 1%. These measures are introduced as a precaution during the current market environment. We will continue to monitor market conditions closely and aim to restore normal trading conditions as soon as possible. Please review your current exposure and ensure sufficient margin is available in your account, and continue to monitor your positions closely. If you have any questions or require assistance, please do not hesitate to contact our support team.
Please note that on the upcoming holidays in February 2026, trading hours for the following products will be affected. Please note: Due to liquidity constraints, trading hours may be subject to further change. All times displayed are in Platform Time (GMT+2).
To provide a reliable and great trading experience for our users, a scheduled maintenance on the Client Portal and IB Portal will take place this Saturday. The details are as follows Date: Saturday, 07 February 2026Time: 12：00 pm - 11:59 pm (Platform time) * The specific completion time might vary based on the situation. How Will It Affect You?During the maintenance period, all services in MyRM and the IB zone will be temporarily suspended, including account registration and sub-account application functions; all related zones will be inaccessible and unusable.If you have any questions, feel free to reach out to your account manager or the support team.
